oMoiD Support

What types of memory games are included?

oMoiD includes a variety of cognitive exercises such as pattern recall, number sequence memory, word association, and visual matching games. Each game targets a different aspect of memory and attention to provide balanced brain training.

What age group is oMoiD designed for?

oMoiD is designed primarily for users aged 30 and above who want to maintain and improve cognitive health. The app's pacing and content are suited to adults, with a special focus on making brain exercises accessible and enjoyable for people in their 40s, 50s, and beyond.

How does sleep tracking work?

oMoiD uses your device's motion sensors and, with your permission, HealthKit data to estimate sleep duration and quality. Set your target bedtime and wake time in Settings → Sleep. Sleep data is displayed in the Progress section to help you understand its connection to cognitive performance.

Can I listen to meditation music without completing a game first?

Yes. The meditation and focus music library is accessible at any time from the Home tab. You do not need to complete a memory game first. Music plays in the background and continues when you lock your screen.

How are daily challenges selected?

Each day, oMoiD presents a set of challenges based on your current skill level and recent performance. The selection adapts over time — if you consistently score well in a category, the difficulty increases to keep your brain engaged.

How do I track my improvement over time?

Tap the Progress tab to view your cognitive performance trends, including memory accuracy, reaction time, and daily challenge completion rate. Data is shown across weekly and monthly timelines.

Can I use oMoiD offline?

Yes. All memory games, daily challenges, and the music library are available offline. An internet connection is only needed to sync your progress across devices or to download new content updates.

How do I reset my progress or start fresh?

Go to Settings → Data → Reset Progress. This clears your game history and scores. Your preferences and downloaded music are not affected. This action cannot be undone.

The app is crashing or audio is not playing — what should I do?

Please try: (1) Check that your device is not on silent mode for audio issues. (2) Force-close and reopen the app. (3) Restart your device. (4) Update to the latest version via the App Store. If the issue persists, email contact@gzlightek.com with your device model and iOS version.

How do I cancel a subscription or request a refund?

Subscriptions are managed through your Apple ID. Go to the App Store → your profile photo → Subscriptions to cancel. Refunds must be requested through Apple at reportaproblem.apple.com.