Koi Shape App Support
Welcome to the KoiShape App support page. We’re here to help you have the best experience possible on your fitness and body transformation journey. If you have any questions or encounter any issues, please refer to the information below or contact us directly at support@gzlightek.com.
Frequently Asked Questions (FAQs)
1. How do I download and install the KoiShape app?
To download and install the KoiShape App, follow these steps:
- For iOS users: Visit the App Store, search for “KoiShape,” and tap the “Download” button.
2. Is the KoiShape app free?
Yes, the KoiShape App is completely free for version 1.0. All core features are available at no cost.
3. Does the KoiShape app require an internet connection to work?
Most features of the KoiShape App work offline, including viewing your goals and updating progress. Some functions, such as updates or syncing across devices, may require internet access.
4. How do I contact support?
For any issues, questions, or feedback, you can contact our support team at support@gzlightek.com. We strive to respond to all inquiries within 24–48 hours.
Troubleshooting
App Crashes or Won’t Load
- Ensure you have the latest version of the app installed.
- Restart your device and try opening the app again.
Progress Not Saving
- Ensure that your device has sufficient storage space.
- If the problem persists, contact support with details about the issue.
Unable to Access Features
- Version 1.0 includes all features for free. If you experience any access issues, please reach out to our support team.
Features and Tips
Smart BMI Tracking
Automatically calculate and track your BMI using personal data. The app helps you set a target and stay on track with visual progress updates.
Personalized Fitness Roadmap
KoiShape builds a tailored plan based on your current BMI and goal. The workout roadmap adjusts as you progress to keep you motivated and focused.
Daily Reminders
Receive gentle nudges and daily inspiration to help you stay consistent with your fitness habits and health goals.
Regular Updates
We regularly improve the app with new features, performance enhancements, and smarter health tools to make your experience even better.
Contact Us
If you need further assistance or have any suggestions to improve the KoiShape App, please don’t hesitate to contact us:
Email: support@gzlightek.com
Thank you for using KoiShape! We’re excited to be part of your health journey.